Catastrophe and TPA Services

Innovation. Commitment. Excellence.

Mission Statement

To provide the highest quality adjusting services possible,fully understanding that, to the customer, our adjuster’s face becomes the face of the insurance company, our client. As such, we will endeavor to represent ourselves, our clients and our industry in a manner that reflects utmost professionalism and which inspires confidence in the customer’s time of need. We will accomplish this endeavor by delivering competent adjusting services, utilizing the latest technology, our secure facilities, and conscientious management focused on quality in all aspects of our operations.

Catastrophe Services

  • Field Adjusting
  • Residential Property
  • Commercial Property
  • Automobile Physical Damage
  • Desk Adjusting & File Examination
  • Reinspection & Quality Control Services
  • First Notice of Loss
  • Other Services Customized for the Client

Our Goal

To provide a quality product, customized to our client’s expectations, in a timely manner. We understand that our adjuster likely will be the face of the insurance company to an insured. As such, we endeavor to treat each insured professionally and with courtesy so as to reflect positively upon the client, Frontier, and the insurance industry in general.

Staffing Resources

Due to our ability to keep adjusters busy year-round with catastrophe work (hail, wind, flood, and hurricane) as well as non-catastrophe work, Frontier benefits from a strong and dedicated adjuster database. While we do have adjusters who might work for multiple vendors in our database, we have an attrition rate figured in to insure that we are not short on any guarantees or commitments made to a particular client.

Experience

Our experience includes the handling of all types of commercial, residential, and condominium losses, including losses resulting from floods. On the commercial side, Frontier has handled hotels, convenience stores, oil & gas operations, etc.

Perils

While we claim flood adjusting as our “niche”, we also handle wind, hail, and other natural disasters as needed.

Leadership

We have enlisted the services of Justin Whedbee as our Director of Catastrophe Operations. Justin and his team are experienced in handling large losses such as Katrina, Ike, Sandy and other large events.

Compliance

We have a compliance department dedicated to keeping track of licensing issues for each of our adjusters to ensure compliance for the state in which they are being deployed.